Our Services

Business Process Reengineering
Process Audit and Improvement


Business process reengineering (BPR) assignments often follow on from process performance measurement and benchmarking projects, if a need for major improvement is identified. While the assessment – the process audit – is principally based on similar procedures as in process performance measurement, the analysis is conducted in more detail, and the amount of field work is greatly increased.


This is because the focus here is on process improvement, including both incremental and radical process redesign. Business process reengineering is a major undertaking for any operator, and we support our clients throughout the re-organizational phase. For larger cross-departmental restructuring, we provide further organization development advice.




© 2009 Investelecom